Concordia Xpress – Cleaning Instructions

This video tutorial will explain the step-by-step instructions and cleaning procedure for your Concordia Xpress milk and brewing systems.

Part 1. Milk System Cleaning Instructions

First, open the menu board, and press the button to open the touch pad panel. Then, press the Service switch to the Clean position. Close the menu board by pressing down on the touch pad panel until it is secured. Press and hold the CLEAN button until the tone stops, approximately five seconds. Select Milk by pressing the right-up arrow button.

Next, prepare the cups provided with the cleaning kit as directed. Fill the three cups with hot water dispensed from the machine.

  • Stir and dissolve the cleaner #1 packet contents into the first cup.
  • Stir in dissolve the cleaner #2 packet contents into the second cup.
  • Nothing is added to the third cup; it remains plain hot water.

Next, we will place the black protector guard on the drain grate under the dispensing nozzle. We will place both milk tubes into the cup with cleaner number one, and then press the CLEAN button.

The first cleaning cycle is complete when the display changes to Insert Cleaner #2. Remove the first cup and replace it with the cup containing cleaner #2 and press the CLEAN button.

When the display changes to Insert Freshwater, remove the empty cup and replace it with the third cup containing plain hot water. Press the CLEAN button. Be sure to clean the interior of the refrigeration unit by removing and cleaning the trays and wiping down the milk tubes with a sanitized towel. Remember to reinstall the milk trays!

Next, using a clean cloth to re-insert the milk tubes into the milk container(s) and replace container in the refrigerator. You will also use a separate clean towel moistened with sanitizer to clean the product outlets (nozzles).

Finally, press the Service switch back to the Vent position, secure all cleaning materials, and close all doors. The milk system cleaning process is now complete.

Part 2. Brew System Cleaning Instructions

First, open the menu board, and press the button to open the touch pad panel. Then, press the Service switch to the Clean position. Close the menu board by pressing down on the touch pad panel until it is secured. Press and hold the CLEAN button until the tone stops, approximately five seconds. Select Brew by pressing the left-up arrow button.

Do not do anything until the screen instructs you to the next step. Please wait until the screen says Insert Tablet.

Now, go ahead and place one cleaning tablet in the brew chamber. Do not mistakenly place the tablet in the grounds chute or in the coffee funnel. Place the black protector guard on the drain grate under the dispensing nozzle, then press the CLEAN button.  (This cycle will last approximately 3 minutes.)

After the cleaning cycle has stopped, open the front doors of the machine, clean the drain tray and grate, and remove and empty the grounds bin before replacing it in the machine. While you are here, be sure to brush away any loose coffee grounds in the machine into the grounds chute.

After this step, you will again use a clean towel moistened with sanitizer to clean the product outlets (nozzles). Press the Service switch back to the Vent position, secure all cleaning materials, and close all doors. The brew system cleaning process is now complete!

(Now may be a good time to clean the machine exterior and restock all items.)

Helpful Reminders

  1. Use hot water dispensed from the machine. Do not use cold water; the cleaner is not effective in cold water.
  2. Use gloves and eye protection when cleaning the machine. The cleaner powder contains a chlorine solution which may bleach or stain countertops and clothing.
  3. Use only Concordia approved cleaning chemicals. Use of substitutes may void your warranty and may not sanitize your milk system effectively.
  4. Do not mix cleaning solutions #1 and #2 together.
  5. Be certain to perform the daily cleaning to maintain your machine’s warranty.
  6. Please keep all supplies out of reach of children. Read and observe all safety precautions listed on packaging and use a sanitizer approved by state and local health department regulations.

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