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We'd love to talk about your coffee program goals.
Coffee is core to your beverage program, but space is tight, staff turnover limits consistency, pre-brewed coffee goes wasted, and decanters get dirty while customers continue to demand increasing coffee quality without the café price.
We understand how Convenience Stores operate and what makes your retail customers tick. Whether you’re a mom-and-pop corner shop in need of single-cup coffee brewing or a multi-national chain with thousands of locations each needing multiple automated machines that reduce waste and grow beverage margins, Concordia equipment is purpose-built for the Convenience Store retail environment.
• Reduce attended staffing costs.
• Meet demand for quality coffee on-the-go.
• Grow your beverage sales and margins per cup.
Gino and all the Associates at Concordia have been AMAZING to work with. From the first stages of testing, to developing recipes and installing the Xpress Touch 6, they have been first class all the way. Their continued support and response times on questions or any opportunities that have come up, has been exceptional. Very Customer focused and great at listening to the needs we are looking for in a Specialty Coffee program. We look forward to continuing to grow this category with their help.
At the risk of sounding like a Concordia commercial, I have to say that the bean-to-cup machines we continue to roll out are exceeding our expectations here at Dash In. Our guest satisfaction with our coffee offer is up exponentially, while our waste is near zero. The freshness, speed and crema sells the coffee and with three units in most of our stores, we are becoming the go brand for coffee in our region. So much so that a recent guest comment, in addition to raving about our food line-up said, “you have finally brought coffee competition to area [...] these things brew fresh on demand...why didn’t anyone else think about that?" With our elevated coffee and brand offer we have to share the credit and much of that credit goes to Concordia.
Kwik Trip launched self-serve latte and espresso drinks in 2014. Our vision was to bring coffee-house drinks to our c-stores, but not the coffee-house price. This vision proved successful very quickly and we have learned much since 2014. Most important is a piece of equipment that can deliver quality drinks consistently, and is easy for our coworkers to maintain. Downtime is lost sales that we do not want. The Concordia machine has delivered what we need. Quality drinks, no down time, easy for our coworkers to clean and fill.
Our highly-engineered, bean-to-cup coffee brewer fits anywhere, including Managed Food Service, Hospitality, Restaurant, Offices, Convenience Stores, or anywhere fresh and flavorful coffee is needed.